LS2 Helmets 2 year Limited Warranty

LS2 helmets purchased on or after January 1, 2017 are warranted to be free from defects in materials and workmanship for a period of 2 years from the date of the original purchase, or 3 years from the date of manufacture. Allwin Powersports Corp. at their sole discretion will repair or replace an item found to be defective under these terms. This warranty does not cover abuse, normal wear and tear, or damage caused by an accident. It is limited to defects in materials or workmanship. Modifications to the helmet such as but not limited to drilling into the shell, attaching non-approved devices or painting the helmet will void the warranty.
 

To submit a product for warranty review, please follow these instructions:

 

  • We need to be able to track your return and we are not able to do so without a proper return authorization number. PLEASE, DO NOT RETURN A HELMET WITHOUT FIRST GETTING A RETURN AUTHORIZATION FROM ALLWIN POWERSPORTS.
  • Register your helmet at the time of purchase using our website: www.ls2helmets.us.
  • Provide a dated PROOF OF PURCHASE
  • Send an email to ls2info@ls2helmets.us
    • Include a brief explanation of the situation and what you see as the warranty issue
    • Include a copy of your proof of purchase and TELL US where you purchased the helmet
    • Include images of the part or parts you consider to be in need of warranty. Please be sure to provide images that are clear, and do a full job of showing the item in question
    • Please include all contact information such as phone numbers and and current email address so we can reach you easily.
  • Our warranty team will review your request and get back to you with the next steps, in most cases within 48 hours.

NOTE REGARDING HELMETS PURCHASED ON A CLOSEOUT SALE: In the event that a helmet under warranty was purchased at a reduced price on a closeout or other dramatically reduced price needs to be replaced, Allwin Powersports Corp. will offer a helmet similar in value to the original price paid.

HELMETS OUTSIDE OF THE UNITED STATES – Any warranty shipping charges paid for by Allwin Powersports must be sent to an address within the Continental United States.

 

Effective Jan. 1, 2017 – Supersedes any previous edition.