LS2 Helmets 2 year Limited Warranty

LS2 Helmets are warranted to be free of defects in material and workmanship to the end consumer for a period of 2 years from purchase or 3 years from date of manufacture. Some new models of LS2 Helmets have a 5-year warranty as an introductory offer, and these models have the 5-year notice on the original package. Other aspects of the 5-year warranty are identical to the 2-year and are included here. This warranty applies to the original purchaser only and is non-transferrable. It does not cover normal wear and tear, abuse, mounting of non-LS2 accessories such as but not limited to communication systems or cameras, or crash damage. We recommend the consumer inspect the helmet at the time of purchase and operate any and all features such as shields, vents, sun shields, chin straps, etc..
 

To submit a product for warranty review, please follow these instructions:

 

  • We need to be able to track your return and we are not able to do so without a proper return authorization number. PLEASE, READ THE TERMS AND CONDITIONS SECTION BEFORE MOVING FORWARD. DO NOT RETURN A HELMET WITHOUT FIRST GETTING A RETURN AUTHORIZATION FROM ALLWIN POWERSPORTS.
  • Register your helmet at the time of purchase using our website: www.ls2helmets.us.
  • Provide a dated PROOF OF PURCHASE
  • Send an email to csr@ls2helmets.us
    • Include a brief explanation of the situation and what you see as the warranty issue
    • Include a copy of your proof of purchase and TELL US where you purchased the helmet
    • Include images of the part or parts you consider to be in need of warranty. Please be sure to provide images that are clear, and do a full job of showing the item in question
    • Please include all contact information such as phone numbers and and current email address so we can reach you easily.
  • Our warranty team will review your request and get back to you with the next steps, in most cases within 48 hours.

NOTE REGARDING HELMETS PURCHASED ON A CLOSEOUT SALE: In the event that a helmet under warranty was purchased at a reduced price on a closeout or other dramatically reduced price needs to be replaced, Allwin Powersports Corp. will offer a helmet similar in value to the original price paid.

HELMETS OUTSIDE OF THE UNITED STATES – Any warranty shipping charges paid for by Allwin Powersports must be sent to an address within the Continental United States.

 

Effective Jan. 1, 2017 – Supersedes any previous edition.